Wednesday, 11 September 2013

Getting Your Warranties Honoured Effectively


You just bought a new laptop, appliance or car and after the first week, you found some factory defects that affect the performance of the product completely. Warranties protect you from malfunctioning products as companies give you free service or complete replace of the product with their guarantee. However, some try to play you down. Here are a few ways to get your warranties honoured by companies effectively.


1.    Read Your Fine Print
Read through your warranty provisions and understand its provisions. There are some exclusions in some warranties that you need to know. Knowing your rights to obtain a guarantee from the company itself is highly important.

2.    Record of Repairs
This effectively works especially for vehicles. If the manufacturer gave specific instructions for car maintenance and care and this was not followed, the warranty might not be provided unless stated in its fine print. Have a record of maintenance procedures you do with the product and show this to the company.

3.    Paperwork
Always keep your sales receipts, warranty work and other documents. You will need them to receive a replacement part or an extended warranty for your product.

4.    Avoid DIY
Unless you are willing to compromise your warranty, never try to repair your product yourself. Once you open the product, sometimes, you destroy the warranty sticker, which guards the opening of the product. This voids your warranty completely.

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