O'Garra's Solicitors have once heard cases personally.
Moving with technology, websites allowed customers to send inquiry forms and
receive free consultation. Now, they've developed software enabling fee-earners
to take client instructions digitally and generate client letters and email the
files to offices without doing legwork.
The law firm, along with other firms struggling with
the UK's decreased legal aid budget focus on improving their efficiency to get
more contracts while minimising resource use.
O'Garra's Solicitors and other firms face possible
'limbo' over legal aid deficits as cases and contracts continue to go down the
drain.
Meanwhile, Justice Secretary Michael Gove thanked
practitioner groups
"Thanks to the constructive dialogue that we have had
with them and with [MoJ] civil servants, we are now in talks to ensure that
access to justice can be enhanced and, at the same time, that the quality of
advocacy improves."
The level of interest in duty contracts, including
O'Garra's increased efficiency style, shows the strong urge to take on cases despite
the legal aid reductions.
Meanwhile, public reaction to legal aid cuts were
negative. Many said the MoJ should have had greater pressure from groups to
withdraw the legal aid cuts.
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